Privacy Policy

We respect your privacy and are committed to protecting any information you share with us at Brookhill Village Apartments.

Last updated: January 2025
1

Information Collection

We collect information that you provide voluntarily when using our website, such as:

  • Name and contact information (email, phone number)
  • Inquiry details and communication history
  • Account credentials for registered users
  • Any other information you choose to share with us
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Use of Information

The information we collect is used to:

  • Improve our services and user experience
  • Respond to your inquiries in a timely manner
  • Communicate important updates about our community
  • Send information about promotions and events (with your consent)
3

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security protocols, encryption where appropriate, and regular security assessments.

4

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These help us understand how you interact with our site and improve our services.

You can control cookie preferences through your browser settings at any time.

5

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6

Text Messaging

By opting in to receive text messages, you consent to receiving messages related to your lease, maintenance requests, community events, upcoming payments, and other information about the community in which you live. You may opt out at any time through the resident portal, and you will be unsubscribed from further communications. To opt back in, please re-enroll via the resident portal. Message and data rates may apply for messages sent to you and from you. Standard carrier charges may apply. This program may use automated messages. This opt-in is not a condition of tenancy, and data collected via text messages is governed by our Privacy Policy.

7

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
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Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically for any updates.

Questions?

Reach us at jennifer@brookhillvillage.com